Effective Date: 26 May 2026
Last Updated: 23 July 2026

At FareFrame Travel Private Limited (“FareFrame”, “we”, “us” or “our”), we respect your privacy and are committed to handling personal information responsibly, transparently and securely.

This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website, enquire about travel services, request a quotation, submit passenger details, make a payment, receive booking support, request a cancellation or refund, communicate with our team, or use services provided through our authorised channels or customer-facing travel brands, including Flying Getaway.

Trustpilot Reviews and Cookies

We use Trustpilot to invite customers to share their feedback and review our services. When you interact with our website or complete a service request, Trustpilot may place third-party cookies on your device to facilitate these invitations and verify the authenticity of reviews. For more information on how Trustpilot handles your data, please refer to the Trustpilot Privacy Policy.

1. Who We Are

Legal Entity: FareFrame Travel Private Limited
Registered Address: 9396, Defence Colony Badshahpur, Bhondsi, Gurgaon – 122102, Haryana, India
Customer Support Email: support@fareframe.com
General Email: hello@fareframe.com
Phone: +91 87962 51351
Support Hours: 9:00 AM to 5:00 PM IST, Monday to Sunday, including Saturdays and Sundays

For the purposes of applicable data protection laws, FareFrame is responsible for deciding how and why personal information collected directly by us is processed in connection with our travel-related services.

Payment gateway providers, airlines, travel suppliers and other independent third-party service providers may also process personal information in accordance with their own privacy notices and applicable laws.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through: